Contact GrokSSH
Got a question, server issue, or partnership proposal? We are here to help. Choose the most convenient channel below — for urgent server reports, Telegram is the fastest way to reach us.
Get in Touch
- Telegram: t.me/grokssh — Fastest response, 24/7 community
- Email (General): [email protected] — For formal inquiries and DMCA notices
- Email (Support): [email protected] — Technical issues and account problems
- Instagram: @grokssh
- Facebook: facebook.com/grokssh
- Twitter / X: @grokssh
- GitHub: github.com/grokssh
Before You Message Us
To help us resolve your issue faster, please include the following when reaching out:
- The protocol you are using (SSH WebSocket, SSH SSL, VMess, VLESS Reality, Hysteria 2, Trojan, WireGuard, etc.)
- The server hostname and country you are trying to connect to
- A screenshot or exact error message if applicable
- Steps you have already tried (port change, server switch, etc.)
- Your device model and OS version (Android 13, iOS 17, Windows 11, etc.)
- The client app you are using (HTTP Injector, v2rayNG, NekoBox, WireGuard, etc.)
Quick Links — Use Our Tools Instead
Many common questions can be resolved instantly using our free online tools:
| Issue | Use This Tool | Link |
|---|---|---|
| Is my VPN/SSH leaking my IP? | IP Leak Test | Open IP Leak Test |
| Are my DNS queries leaking? | DNS Leak Test | Open DNS Leak Test |
| Need a payload for my carrier? | Payload Generator | Open Payload Generator |
| Looking for bug hosts? | Bug Host Finder | Open Bug Host Finder |
| Is a port open on my server? | Port Checker | Open Port Checker |
| Which server has the lowest latency? | Ping & Latency Test | Open Ping Test |
| What MTU should I use? | MTU Finder | Open MTU Finder |
| Convert V2Ray link to Clash? | V2Ray Converter | Open V2Ray Converter |
| Generate SSH or WireGuard config? | Config Generators | SSH Config | WireGuard Config |
| How many account slots remain? | Account Remaining | Check Account Remaining |
| Is my server online? | Server Status | Check Server Status |
Report a Server Issue
If a specific server is down or performing poorly, please use the Report Server Down form. Include the server hostname and the issue you are experiencing. This helps us prioritize fixes faster than a general support message.
Ask a Technical Question
Have a technical question about SSH, VPN, or tunneling that is not covered in our blog? Use the Ask a Question form and our team or community will answer within 24 hours.
Partnership & Advertising
Interested in advertising on GrokSSH.com or collaborating with us? We receive significant traffic from Southeast Asia, particularly Indonesia, Philippines, and Malaysia. Email us at [email protected] with your proposal. We review all requests within 48 hours.
Response Times
| Channel | Typical Response Time | Best For |
|---|---|---|
| Telegram | Under 1 hour | Server down, urgent issues |
| Email (support@) | Within 24 hours | Technical problems, account issues |
| Email (admin@) | Within 48 hours | Partnerships, DMCA, legal |
| Ask a Question | Within 24 hours | General technical questions |
| Report Server Down | Immediate flag | Server downtime reports |
Frequently Asked Questions
My SSH account is not working. What should I do?
First, verify your account is still active using the Account Remaining tool. If expired, create a new one. If still active, try switching to a different server or port (443 instead of 80, or vice versa). Check our SSH troubleshooting guide for step-by-step solutions.
Can you help me configure HTTP Injector?
Yes! Use our Payload Generator to get a ready-to-use payload for your carrier, then follow our HTTP Injector setup guide.
Which protocol is best for my situation?
For daily browsing: SSH WebSocket or VMess. For zero-quota: SSH SlowDNS. For maximum stealth: VLESS Reality. For speed on bad networks: Hysteria 2. For gaming: WireGuard. Read our protocol comparison guide for details.
Do you offer a premium or paid plan?
No. GrokSSH is 100% free for all users. There are no premium tiers, paid plans, or upgrade options. All features are available to everyone.
Can I request a new server location?
Yes. Send us a message on Telegram or email with your requested country. We evaluate all requests based on demand and server availability.